Every company and organization comes across a situation where they have to face one or more difficult employees. It is an inevitable part of being a manager or owner of the company that you have to deal with someone who does not want to follow your instructions, is not doing his job as expected or is difficult to deal with. This could be a challenging situation but here is how you can handle it.
1) Listen: When an employee starts behaving differently or not performing well, before taking any harsh action it is recommended to listen to the problems the employee is facing. Sometimes it could be a very small thing that can be bothering the employee and talking about it can help him to resolve it. The best manager is aware of all the positive and negative practices of his employees and acts accordingly to eliminate any trouble.
2) Give feedback: The best way to let the employees know about issues you are facing is giving them a clear feedback about their behavior and your expectation about them. Sometimes it can be uncomfortable and difficult to face such situations but it is always the best option to deal with a difficult employee. Instead of waiting for the situation to grow worst you can immediately state your opinion to the employee.
3) Note down incidents: When dealing with difficult employees it is important to have a record of incidents when you thought that their behavior was not appropriate. These notes can help you understand if such events are occurring frequently or it was just a once off incident and you can decide your future plan accordingly. This can also come in handy in case you decide to take any legal actions against the employee. Glasgow law practice is the right firm to contact if you want to know more about such incidents.